Terms of Service

1. Acceptance of Terms

By accessing or using the website neoism.com.my (the "Site"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Site. The Site is operated by Neoism Malaysia Sdn. Bhd., the authorised distributor of NEOiSM contact lenses in Malaysia.

2. Nature of the Site

This Site is a brand and product information portal only. It does not facilitate the online sale or purchase of contact lenses. Under the Medical Device Act 737 (Malaysia) and regulations enforced by the Medical Device Authority (MDA), contact lenses are classified as medical devices and may only be sold by licensed optical practitioners at authorised retail outlets.

All product listings, prices, and specifications shown on this Site are for reference purposes only. Actual availability and pricing may vary at individual authorised stores.

3. Medical Disclaimer

Contact lenses are medical devices. Always consult a licensed optometrist before wearing contact lenses. Improper use can cause serious eye injury or permanent vision loss.

The information on this Site is provided for general informational purposes only and does not constitute medical advice. We do not accept liability for any injury, loss, or damage arising from reliance on information published on this Site without professional optometric consultation.

4. Intellectual Property

All content on this Site — including text, images, product photographs, logos, graphics, and the NEOiSM brand identity — is the property of Neo Vision Co., Ltd. (Korea) or Neoism Malaysia Sdn. Bhd. and is protected under applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit any content from this Site without prior written consent from us.

5. Accuracy of Information

We make reasonable efforts to ensure product information, specifications, and pricing on this Site are accurate and up to date. However, we do not warrant that all content is error-free or complete. We reserve the right to update or correct information at any time without notice.

6. Third-Party Links

The Site may contain links to third-party websites, including authorised optical store websites and social media platforms. These links are provided for convenience only. We do not endorse and are not responsible for the content, accuracy, or practices of any third-party websites.

7. Limitation of Liability

To the fullest extent permitted by Malaysian law, Neoism Malaysia Sdn. Bhd. shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of — or inability to use — this Site or its content.

8. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Malaysia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.

9. Changes to Terms

We reserve the right to modify these Terms of Service at any time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the Site after changes are posted constitutes your acceptance of the revised terms.

10. Contact Us

For any questions about these Terms of Service, please contact: